I doubt if it is a AMD Driver issue but rather a Adobe issue. I googled the error that is showing when it crashes with GPU acceleration. I’ve also posted this on the Adobe Community forum, but I’ve gotten no replies so far. However I did encounter a similar problem when using a certain font I downloaded from the internet.Īlso I’ve seen that there was quite a similar problem for Intel macbook’s a few years ago. But Hardware Accelerated plugins by Adobe seem to work fine. I Don’t have any other 3rd party video plugins other than Red Giant Universe, so I can’t rule that out. In After effects it doesn’t show any errors it just shows really weird glitchy lines.
Switching from Hardware acceleration to Software only does seem to improve it. In Premiere it either crashes or shows Low Level Exception errors on the GPUVideoFilter. The problem/glitch happens in Premiere as well as in Adobe After effects (as you can see on the images). Im sending a link, because when I use attachments on the AMD website technical support page, I just get asked to re-send everything later so I'm assuming that's not working. Here's a link to all the files I can provide: Please see this video: There's also a quite similar issue within Adobe After Effects where if I apply a Red Giant Universe plugin, it doesn't work and actually creates weird glitchy distorted lines (See picture attachments) That's not why I bought an expensive graphics card.
However, having render times of over 10 hours is just no option for me. Because switching from video renderer to Software only instead of Hardware accelerated does seem to stabilize it. I believe this is an issue between AMD and Premiere unfortunately. I've contacted Red Giant/Maxon, but they can't reproduce the problem on their end. And as I try to render the video it also crashes. As soon as I use the hardware accelerated plugins from Red Giant - Universe, my adobe crashes or playback stops. I've been running into issues with Adobe Premiere for over a year now with my new PC. Which basically tells me to reply within a day else my ticket gets closed (again). Until I received a reminder-email from AMD, which somehow does not end up in my spambox. As both times the replies were so late I did not notice I had gotten a reply and that, that reply ended up in my spam-box.
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